I’m a UX/UI Designer passionate about creating beautiful and delightful experiences.
Aurora SendCloud - AI Optimized Email Delivery Solution
Format: SaaS Platform Country: China Client’s Name: Aurora SendCloud
Position: UX/UI | User Research | Product Design Year: 2024
https://www.aurorasendcloud.comWorked on the Aurora SendCloud SaaS platform, an AI-optimized email delivery solution serving enterprise and developer-focused clients in China. The project focused on enhancing product clarity, trust, and usability across marketing, transactional, and API-driven email workflows, while aligning the platform with Aurora’s AI-driven product strategy.
My work spanned website redesign, AI agent UX/UI design, and product experience optimization, closely integrating user research, system thinking, and interface design to improve usability and communication efficiency across the platform.
My role:
Project 1: Aurora SendCloud Website Redesign
Led the end-to-end redesign of the Aurora SendCloud website to better communicate product value, AI capabilities, and enterprise credibility.
Conducted competitive and market research to benchmark global email delivery platforms, and translated insights into a clearer information architecture, content hierarchy, and visual system.
Designed responsive UI components and interaction flows to improve onboarding clarity, conversion, and overall brand perception.
Project 2: AI Agent UX/UI Design
Designed the UX and UI for AI-powered agent features within the SendCloud platform, focusing on intelligent email optimization, delivery insights, and automated decision support.
Developed user-centered interaction models that translate complex AI logic into intuitive controls, dashboards, and feedback mechanisms.
Collaborated with product and engineering teams to ensure feasibility, scalability, and consistency across AI workflows and core SaaS functionality.